Life can be incredibly unpredictable. Disaster can strike at any moment. From a leaking roof to a busted pipe flooding your home with nasty water, it's crucial to have a team of professionals here in East Texas when you need them. That's why Prime Carpet & Air Duct Cleaning offers water damage restoration in Tyler, TX and the surrounding areas. Our team is here to ensure your home returns back to normal as soon as possible.

The Water Damage Repair Process

At Prime, we have the equipment to remove water in bulk with robust pump systems that extract every last drop. We will come to your home in or near Tyler and assess the water damage. This is where the real work begins—water removal, water extraction, and water damage repair.

Water Restoration Services

  • Water Removal

    The first step in is not just to stop the leak, but to get the affected area dry as fast as possible. Every hour water sits inside your walls or beneath your floors is an additional opportunity for mold and harmful bacteria to grow. We use high-powered pumps that can remove water quickly. We will check our equipment every 24 hours to make sure the floors are getting dried properly.

  • Water Extraction

    Once the surface water removal process is done, we use a moisture meter to find out home much if any moisture in your walls. Then we use a thermal camera that can find and detect where the water damage is. Our goal is to be as precise as possible in locating exactly where the moisture is so that we do not begin removing walls and flooring unnecessarily. When we find the water, we will remove as few sections and boards as possible to access the water and extract it quickly.

  • Water Damage Repair & Reconstruction

    Unfortunately, water damage is sometimes severe and can ruin and contaminate entire sections of your walls or floors beyond repair. That’s why at Prime, we offer turnkey service. Leaving your home with moisture-free gaping holes is a job half done. Our team of professionals can execute all the construction needs your water damage requires, including replacing walls, flooring, insulation, and much more.

Water Restoration Services

Water damage can wreak havoc on carpets, floors, drywall, insulation, paint, plaster, basements, crawlspaces, furniture and more. From excess moisture in the air to contaminants like mold, mildew and harmful bacteria, the effects of water damage often grow over time until your home is no longer a safe place for you and your family. Our technicians in Tyler are experts at ensuring the damage to your home stops dead in its tracks by using industrial drying equipment to restore the proper levels of moisture content in your indoor environment.

Usually, the entire process takes about three days to complete. We know that you are busy and unforeseen emergencies like these are incredibly frustrating. Our commitment is to work non-stop until you can utilize your space again and make it feel normal again.

Our Promise

At Prime, our rigorous quality assurance process ensures the satisfactory completion of every water extraction job we handle in Tyler, TX. If for any reason you’re not completely satisfied, just let us know. We will do everything possible to make it right—guaranteed. For more information on our East Texas water restoration and extraction services, contact us today!

24/7 Emergency

Water Restoration Services in Tyler, TX

If you've discovered water damage at your home or business in Tyler, every minute counts. There is no time to lose. Standing water in a home is considered an emergency. Don't wait to deal with it. Contact us day or night, to request emergency water restoration services and we will make ourselves available to help, 24 hours a day.

Frequently Asked Questions

Have a question? See if we answer it below! If not, contact us today. 

What cities do we serve?

Prime Carpet and Air Duct Cleaning in Tyler, TX is proud to serve homes and business throughout the greater East Texas area, including:

  • Tyler, TX
  • Athens, TX
  • Longview, TX
  • Palestine, TX
  • Lindale, TX
  • Van, TX
  • Mineola, TX
  • Marshall, TX
  • Jacksonville, TX
  • Henderson, TX
  • Quitman, TX
  • Bullard, TX
  • Rusk, TX
  • And more!

Is Prime Carpet Insured?

Yes we are!

What causes water damage?

Water damage can come from any weak spots or holes in your home that are accessible to water. These include leaking pipes, washing machine line breaks, water heater breakdowns, overflowing toilets, outside floods and heavy rains, trees falling on your house and allowing water in through the roof, and more. It is essential to stay protected. Call Prime in Tyler, TX if you think you may have water damage inside your walls or floors.

What is the water removal and extraction the process?

As soon as you notice that your home or office is flooded or suspect any water damage, give us a call. We offer 24/7 emergency water damage restoration in Tyler, TX and the surrounding areas. We will come to you immediately and assess the situation and make sure that the water leak has stopped. Next, we’ll get to work on water removal, then extracting the water from beneath your floors and behind your walls. With the help of a moisture meter and a thermal camera, we can see how much water is beneath the surface and exactly where it is without needing to disassemble entire sections of your floors and walls. We do everything we can to salvage every square inch of your home possible. After the water extraction phase is complete, our skilled team can repair and replace any flooring or wall sections that have been damaged beyond repair. Your home will look as good as new when the professionals at Prime in Tyler, TX are finished.


Most of the time we can salvage most types of flooring if you contact us immediately, including laminate, vinyl, tile, and even hardwood. 24 hour emergency service is available.

What are the dangers of water damage?

Not only can water damage destroy your walls, floor, and furniture but moisture can also cause mold and harmful bacteria to grow, which can cause extremely serious health risks. It's not something to mess around with or put off until later. Your family's health is at stake. Give us a call if you think you may have moisture in your walls or floors.

How much does Water Extraction Cost?

Many factors go into assessing how much water extraction services will cost. These include the size of the affected area as well as what type of water damage has occurred. If moisture has seeped down beneath your carpet pads, baseboards, floors, walls, or ceiling, the cost can get pretty steep. That's why at Prime Carpet and Air Duct Cleaning, we offer some of the most affordable and competitive prices in the Tyler, TX area. We also work with your insurance company directly. We explain the circumstance to them so that as little as possible comes out of your pockets. To get an accurate assessment, give us a call and we'll give you a reasonable estimation based on your circumstances and help you determine if an insurance claim is needed.

How can I Prevent Water Damage?

Water damage is often caused by a leak somewhere. The best way to prevent it is to stop the leaks before they happen. We recommend changing out your supply lines for all your toilets and washing machines every couple of years and schedule as-needed service for your water heater. Another tip is to make sure there is proper drainage outside your house via gutters, trenches, and the like. Finally, have your roof inspected if you suspect any weak spots or unprotected sections.

How long does Water Damage Restoration Take?

The team at Prime in Tyler work hard to get your life and home back to normal as fast as possible. On average, the process usually takes about 3 days, depending on the scope of the work involved.

Do You Offer Emergency Water Clean Up in The Tyler Area?

Yes! Day or night, 24/7, 365 days a year. If you discover a water puddle in your home or office, it is considered an emergency. Give us a call immediately. We will come to your home, assess the damages, and get to work restoring your space right away.

Does Homeowners Insurance Cover Water Damage?

Yes, depending on the type of water damage, your homeowner's insurance will often help cover the cost and may even pay the bill in full. We will file the claim with your insurance company directly and write up an estimate for them explaining the price, damages, how long it will take to dry and extract the water, and any other information they need to know.

Schedule Service Today!

If you need water damage restoration service, please don’t hesitate to contact us. We are here to help when you need us.

Prime Carpet & Air Duct Cleaning

Fill out the form or call us at (903) 594-8007